Refund & Exchange Policy
Most items sold on site may be returned, with a few exceptions (you can see Returnable and Non-Returnable Items below). If they meet all applicable return requirements listed below, you may exchange or return the product you’ve purchased from the store. In the event you are returning a product, this must be completed within 30 days of your original delivery date.
Return requirements for all return eligible items
All clothing items and attire:
Note: Items must be returned in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached
Inspection for returns:
1. Once a return item arrives at our office, we will thouroughly inspect and/or check it to ensure it is return-eligible and meets the applicable requirements listed above. If the item passes our Inspection, we will issue a refund minus the shipping cost, which can take 1-3 business days. If our inspection finds that the returned item is not return-eligible or does not meet the return requirements listed above, we will not accept the return and refuse to issue a refund.
Refunds:
2. Issued refunds will only include the amount for the product itself, and not the shipping cost.
- Refunds or correspondent messages will be sent back within 5 business days of item arrival, and will take 1-5 business days for bank process to be completed.
Return Shipping Fee:
3. Return shipping fees must be handled at your own expense, you must purchase a return label for the item/package you intend to return. The Return label address will be listed below.
- Born A Menace
27 Commercial Center Blvd Suite E200
Katy, Texas 77494
Non-Returnable items:
- Posters
- Bracelets
- Hats
- Underwear
- Accessories
Item Reorder:
4. A new item will not be issued back to the customer, using the refunded money you must return back to the website and purchase the correct desired item.
Exchanges
As long as the item meets all exchange requirements listed below, then you may exchange the purchased item. In the event you are exchanging a product, this must be completed within 14 days of your original delivery date.
Exchange requirements for all exchange eligible items
All clothing items and attire:
Note: Items must be returned in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached
Inspection for returns:
1. Once a return item arrives at our office, we will thouroughly inspect and/or check it to ensure it is return-eligible and meets the applicable requirements listed above. If the item passes our Inspection, an exchange can be made for the correctly desired item.
Exchange Shipping Fee:
2. Exchange shipping fees must be handled at your own expense, you must purchase a return label for the item/package you intend to exchange. The Return label address will be listed below.
- Born A Menace
27 Commercial Center Blvd Suite E200
Katy, Texas 77494
Non-Exchangeable items:
- All accessories (Posters, Bracelets, and Hats)